Terms of use and privacy

Terms and Conditions



Mhatat's website www.mhatat.com can be accessed via the internet and/or mobile application.


The content and services available on the Site are provided to you subject to the following terms and conditions, our Privacy Policy and other terms, conditions and policies that you may find through our Site regarding specific functionality, features, offers or customer service, all of which are part of or incorporated into these Terms and Conditions (generally, the “Terms”). and conditions”).

Your access to or use of the site constitutes your acknowledgment that you have read and understood these terms and conditions and agree to be bound by them fully without limitation or condition.


Intellectual property

We grant you personal, non-transferable, transferable, revocable authority to use the software we make available to you as part of the Website, for the sole purpose of enabling you to use and enjoy the benefits of our Services, as established by Mahatat and in the manner permitted by the Terms and Conditions.

Commercial use or use on behalf of third parties is prohibited, unless expressly permitted in writing in advance. Any breach of these Terms and Conditions shall result in the immediate termination of the license granted under this paragraph without notice to you, and without prejudice to any other rights.


All copyrights, trademarks, trade names, trade dress, designs and "features" of the Website and any other form of intellectual property, materials and other rights associated with the Website, including software, HTML and other code used in the Website, page titles or images all text, illustrations, formats, logos, designs, icons, images, software, music tracks, downloads or videos (collectively, the “Intellectual Property”) are — and shall remain at all times the property and original title of Stations and are protected by the Kingdom of Saudi Arabia. Saudi Arabia and international trademark and copyright laws.

The Intellectual Property and all other material displayed on our Website may be accessed, viewed, downloaded and printed solely for personal, non-commercial use, as expressly authorized by Terminals and/or its third party licensors.

but (1) provided that you do not modify or alter the intellectual property in any way,

and (ii) not provide or make available the intellectual property to any third party as a form of commerce. You will not acquire any copyright, trademark or other proprietary right whatsoever in connection with the intellectual property. No license, right or interest in any materials or software shall vest in you as a consequence of your use of this website or your access to, viewing, downloading or printing of the intellectual property.

You may not copy (except as set forth above), publish, broadcast, distribute, display, modify, create derivative works from, sell, engage in any sale or otherwise exploit any of the Intellectual Property Materials or from our Website; either in whole or in part. Intellectual property may only be used as a resource for shopping. Any other use of intellectual property, including copying, modifying, distributing, broadcasting, republishing, displaying or performing it, is strictly prohibited.


Stations may provide content owned by third parties (“Third Party Content”) or links to third party websites (“Third Party Sites”) as a service to those interested in this information. Stations does not monitor, does not endorse, or has any control over, any Third Party Content or third party websites, and the inclusion of links to Third Party Content or third party websites does not imply any association or relationship between Stations and related third parties.

Stations does not warrant or represent the accuracy or completeness of any third party content or any third party websites and does not endorse their accuracy or completeness. Mahatat is not responsible for updating or reviewing third-party content or third-party websites. YOUR USE OF THIRD PARTY CONTENT AND THIRD PARTY SITES IS AT YOUR OWN RISK. It does not necessarily reflect third-party content, including comments from users of third-party content received by Terminals.


In light of the foregoing, Mahatat shall not be liable for any reason whatsoever for Third Party Content and/or Third Party Sites, including but not limited to the provision of external sources, content, commercial advertisements, products or services, or any information or data Others are available on the Website or from external sources.


Privacy

Please review our Privacy Policy for details about our practices regarding personal information.


terms of sale

1. Eligibility

The purchase of Products through the Website is exclusively for parties who can legally enter into contracts on the Internet in accordance with the laws of the Kingdom of Saudi Arabia.


In order to make purchases on the Website, you must provide your personal data, including your real name and surname, valid mobile phone number, valid email address, payment details, valid billing address and other information requested as scheduled. You represent and warrant that the payment details you provide are valid, complete and correct, and you confirm that you are the person referred to in the billing information provided.


The Website is only available to persons who meet the requirements for eligibility and electronic payment, those who hold a valid credit card issued by a bank acceptable to Mahatta, and those who have authorized us to charge their credit cards for the value of the total price of the products they purchase, including any Taxes or delivery charges, if any. Products purchased are for personal use or as a gift only and may not be resold or used for commercial purposes or for any other commercial gain. Mahatat reserves the right to impose limits on multiple quantities of a particular piece, which are shipped to one particular customer or address.


When you order a Product(s), you expressly authorize Terminals to verify your credit card and to transfer, send or obtain your credit card information or credit report information (including any updated information) to or from third parties to authenticate your identity and verify Validity of your credit card and for initial authorization to use the card and/or authorization of individual purchases, as we deem necessary. You agree that we may use the personal information you provide for the purpose of performing necessary anti-fraud checks, and that such personal information may be disclosed to a credit reference or anti-fraud agency, which may keep a record of that information.


Please refer to our Privacy Policy for information regarding how we use your data.



2. Order products

The products available on the Website, including any samples or gifts with purchases that Mahatta may offer to you, are for your personal use or gifts only. You may not sell or resell any Products you purchase or otherwise obtain without prior notice to Stations.


Products offered for sale on the Website are subject to acceptance and availability. If, for any reason, after placing an order for a product(s), we are unable to supply a particular product, we will inform you as soon as possible and cancel your order in full.


All applications are subject to acceptance. We reserve the right to refuse or cancel an order for any reason, including inaccuracies or errors in product or pricing information, or because we cannot obtain authorization to charge the price, because there are delivery restrictions that apply to a particular piece, or because The part ordered does not meet our quality control standards and is being recalled, or because you do not meet the eligibility criteria set out in the Terms and Conditions or because of any other issue we discover.


Mahatat will keep a record of your transactions for a minimum of ten years and will keep that record for a reasonable period.


Once your order has been placed, you will receive an email with your order details. This email is not an acceptance of your request, but rather a confirmation that we have received your request.


One of our agents will contact you to confirm your order. In the event that our agent is unable to reach you on the number you provided when registering, you will receive an email or text message asking you to respond to confirm your order. Even in the absence of confirmation, the initial request will also be processed.


If the order is not cancelled, acceptance of your order will be complete when we complete it. At this point you will receive a second email to confirm that your application has been accepted and sent. Accordingly, the sales contract is concluded in the Kingdom of Saudi Arabia at the moment of approval, and the language of the contract will be Arabic. Neither the third party payment processor nor carrier we nominate has the authority to accept an order on behalf of Terminals.


We may refuse to process a Transaction for any reason and may refuse to transmit to anyone at any time in our sole and absolute discretion. We will not be liable to you or any third party for any product, including any samples or gifts with purchases, that we withdraw from the Website, whether or not such product is sold, nor are we responsible for our deletion, testing, auditing or editing for any materials or content on the Website, for our refusal to process a transaction, or for invalidating or suspending any transaction after processing has begun.


We make every effort to ensure that all details on the Website are accurate, however from time to time we may discover an error in the pricing of Products. If we discover an error in the price of a product included in your order, we will inform you as soon as possible. We will not be obligated to accept or fulfill an order for a product that was advertised at an incorrect price, and we reserve the right to cancel such an order that has already been accepted or is on its way to you. In the event that you order a product with the wrong price, we will send you an email, text message or call you to inform you that we have not accepted your order and/or that your order has been cancelled. If you have already paid for the product(s), we will refund the full amount as soon as we can. In the event that products are returned on their way to you, we will process the refund to you as soon as we receive the products.


By confirming your purchase at the end of order processing, you agree to accept and pay the full amount due for the product(s) as set out in your order, including any delivery charges applicable to such order.



3. Prices, Payment Policy and VAT


Prices include VAT applicable on the day of ordering. Any change in the applicable value-added tax rate will be automatically reflected in the price of the products offered for sale on its website.


All forms of credit card payments are subject to data validation and authorization checks by the card issuer. If the credit card issuer refuses to authorize the payment, we will not be responsible for any delay or non-delivery. We will cancel your order and may contact you to choose an alternative method of payment.


The data on the credit card used for payment must match the exact credit card holder information that is registered with the card issuer. Payment will be approved and placed on hold when placing your order and the amount will be deducted from your account when the stations have finished sending your order. You also confirm that the credit card used is yours or that you have been specifically authorized by the credit card owner to use it.


No credit card data will be stored, sold to, displayed on or rented to any third parties except in connection with our online payment gateway service provider.


Cancellation

We understand that sometimes you may change your mind about a purchase. If you change your mind before receiving your order, simply contact our WhatsApp customer service to cancel your order, and we will do our best to cancel it provided that your order has not already been fulfilled. If this happens, we will treat the cancellation as a return. In any case, you can always contact our customer service, and they will be happy to assist you.



miscellaneous provisions


We reserve the right to modify these terms and conditions at any time without notice to you. Any modifications to these terms and conditions will be effective once they are posted on our website. Your continued use of the Website (or any of our other websites) after such change constitutes your agreement to be bound by the revised Terms and Conditions. Please read and review the terms and conditions again and again. If you do not agree to any change in the terms and conditions, then you must immediately stop using the website.


You acknowledge and agree that the form and nature of the Services may change from time to time without prior notice to you, and may stop providing the Services (or from providing any features included in them) to you or users.


You understand and understand that Stations grants the operators of public search engines permission to use spiders to copy material from the Site for the sole purpose of creating publicly available search indicators that include the Materials, and Stations reserves the right to revoke these exceptions, either generally or in specific cases.


You understand and understand that you are solely responsible (and that Stations is not liable to you or to any third party) for any breach of your obligations under the Terms and Conditions and for the consequences (including any loss or damage that may be incurred) by any such breach.


The failure of Stations to exercise or enforce, or its delay in exercising or enforcing, any legal right or remedy shall not be construed as a formal waiver of the Rights of Stations.


You and Stations are independent contractors, and these Terms and Conditions, including but not limited to the submission, transmission, broadcast or distribution of Your Content, whether in whole or in part, do not constitute a partnership, joint venture, business, franchise or agency relationship between you and Stations. Neither party will have the power to bind or impose obligations on the other party without the other party's prior written consent. Neither party is authorized to act as an agent or representative of the other party or on behalf of the other party in any capacity other than expressly set forth in the Terms and Conditions. Neither party (or any of its agents) may declare that it represents the other party or is authorized to act as its representative or consider itself as its representative, nor may any party impose any responsibility or obligation on the other party on its behalf or in its name, unless it is specifically provided for in these terms and conditions.


If any provision of these Terms and Conditions is held to be illegal or unenforceable, the other Terms and Conditions shall not be affected and shall remain in full force and effect.



These terms and conditions are governed by the laws of the Kingdom of Saudi Arabia, and all disputes arising from the enforcement of these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia.



Privacy policy


At Stations we respect your concern regarding privacy and the value of our relationship with you.


This privacy policy describes the types of personal information we collect about our customers, how we use the information, who we share it with, and the choices our customers have regarding our use of the information.


We also describe the measures we take to protect information security and how our customers communicate with us regarding our own actions.



By providing us with your personal information, you accept the Privacy Policy and agree that we may collect, use and disclose personal information in accordance with the Privacy Policy. You are under no obligation to provide any information we ask you to provide. However, if you do not provide us the information we request from you, we may not be able to provide you with any goods or services based on the collection of such information.


Please exit the Website immediately if you do not accept this Privacy Policy or if you are visiting the Website from a country or territory where use of the Website is prohibited.



Data collected


Each time you visit stations, information is sent from the browser to the stations log files where it is saved there. The information includes: the time and date of visiting the site, the pages you viewed, the IP address, the URL that led you to the stations, the information stored and the type of browser used.


When we collect all this information, all IP addresses are deleted or converted to anonymous addresses. Address anonymization means changing your IP address so that it cannot be associated with the original user or can only be linked through extensive research.


Anonymous information stored in the server log file is used to improve the shopping experience on the Mahatat website in order to make browsing our website easier, find errors quickly and direct server capabilities for development as needed. For example, this information allows us to calculate our peak times of traffic and thus make a plan to estimate sufficient server capacity to keep our site running as fast as possible.



competitions


We use the data in the event of any competitions or competitions in order to inform the winners and announce the offers. You can find more details if you see the conditions of participation in the relevant competition



Information Security


As part of your registration on this site, you will be asked to provide us with certain personal information, such as your name, shipping address, email address, telephone number and other similar information as well as some additional information about you such as date of birth or other personal information. The information you enter will be stored in our database forms.


In addition, we have the right to protect users' information from unauthorized access, unauthorized change, disclosure, or cancellation of information we hold.


While we retain your personal information, we may contact you for the purpose of verifying that your personal information is up to date. We encourage you to provide complete personal data and you can inform us at any time of any incorrect or outdated details so that we can provide you with the best possible service.


We encrypt many of our services using SSL. Financial information such as credit cards and/or bank account numbers are transmitted using the SSL protocol to be encrypted before being sent. We do not store our credit card information but provide it directly to the appropriate financial institution for processing over an encrypted connection.



Storing information


We store your personal information on secure and protected servers. By submitting your personal information you accept the transfer and storage of your personal information on our servers. We take every precaution to keep all of your personal information from unauthorized access, use or disclosure.


Although we do our best to protect your data, data transmission over the Internet is not completely secure so we cannot guarantee the security of data transmitted to our site, and any transmission is at your own risk. Once we have received your data we will use all strict measures and security features to try to prevent unauthorized access.



E-mail


Sometimes we may send information related to promotions, marketing information or events, which we think may be of interest to you. You have the option at any time to stop this service if you wish, and you can unsubscribe from our marketing list at any time by clicking on the unsubscribe link within any email we send you. We will never distribute your email address to any third party, and we may retain the content of any email you send to us, if we choose to do so.



Cookies


Like most websites, this website uses small text files called cookies, or "cookies," to place a session variable on your device's hard drive. This session cookie identifies your browser with a unique random number, and no personal information is collected from it, but allows you to use site features and do other things like build your shopping cart and is therefore essential to the site's functioning. When you close your web browser, or remain inactive on the site for an hour, the session cookie is automatically destroyed.


Cookies are frequently used on websites, and you can choose if and how cookies will be accepted by configuring your browser's preferences and options. You may be able to view some pages of the Sites even if you do not accept cookies, but you will need your browser to be able to accept cookies in order to complete the request process.


This site is served by Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the Site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transmit the information generated by the cookies about your use of this website (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the Website, to prepare reports for Website operators on its activity and to provide other services related to Website activity and Internet use. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please bear in mind that then you will not be able to take advantage of the full functionality of the site. By using this website, you consent to Google processing your data in the manner and for the purposes detailed above.



External Website Links


Some of our links may point to external websites. We provide these links only for your convenience. Please be aware that we are not responsible for the privacy practices of any external sites we refer to. This privacy policy applies only to personal information we collect from our site.


We encourage you to read the privacy statements of each website you visit if you intend to provide personal information to that website.


In addition, we use a targeting policy, which allows us to display the advertisements that you would like to see on our website. By targeting, we mean that we can advertise the products you have recently viewed on our partners' websites. This means that our ads that are shown specifically to you, even on other companies' websites, are only the offers and ads that you want to see. We do this by performing a detailed analysis of the information collected in your cookies on our website so that we can learn about your interests as a user. This information is anonymous, as it does not contain your personal information or any data about you in customer records.



Disclosure of information


Any information you volunteer for us will not be disclosed to any third party and will only be used for our customer service purposes. As our customer, we guarantee your safety, reliability and confidentiality.


You may request a copy of the personal data we hold about you by email. For your protection, we may ask you to verify your identity before providing any information, and we reserve the right to refuse to provide the information requested if identification is not provided to our satisfaction.



the changes


We reserve the right to make changes to this Privacy Policy at any time. We will not reduce your rights under this Privacy Policy without your express consent. We will post any changes to the Privacy Policy on this page, and if the changes are significant we will provide clearer notice (including an email notification of changes to the Privacy Policy). We will also keep previous versions of this Privacy Policy in the archives for your reference. We encourage you to review the site regularly to announce any changes to our Privacy Policy.



Endorsement


When you submit data to us or our agents or use the Site, you agree to our retention, sharing and use of that data for the necessary procedures as described in this Privacy Policy.


I hereby consent to the analysis and use of the protocol data to develop and improve the performance of their online shopping store.



your rights


If you are concerned about your data, you have the right to ask us to correct any errors in your personal data and this is done free of charge. You have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.